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iPad Touchscreen Not Responding? Glass vs Board Fix Explained

iPad touchscreen not responding

iPad Touchscreen Not Responding? How to Know If It’s the Glass or the Board

When your iPad touchscreen is not responding, it can feel like the entire device is useless — especially in a city like Dubai, where tablets are used for business, browsing, and kids' learning. But here’s the key question: is the problem with the glass (digitizer) or the internal board?

Understanding the difference can help you avoid unnecessary expenses and get your device working again — fast.

In this guide, we’ll help you identify the cause, explore solutions, and show you how our expert team at Milaaj Mobiles and Laptop Repair Al Barsha handles unresponsive iPads with pickup and warranty in Dubai.

🧩 What Makes an iPad Touchscreen Stop Responding?

Let’s break it down. An iPad touchscreen may stop working due to one of two major reasons:

  • The glass/digitizer is damaged or disconnected

  • The motherboard (logic board) has an internal fault

Figuring out which one is responsible will help you decide if a simple screen replacement will fix the issue — or if deeper board-level repair is needed.

🔍 Signs It’s the iPad Glass (Digitizer)

Most of the time, touch issues are linked to the digitizer — the glass layer that senses your touch. You’ll likely notice:

  • Parts of the screen are responsive, others are not

  • The display is visible and bright but unresponsive to touch

  • Touch responds randomly (ghost touches)

  • The screen is visibly cracked

✅ Common Causes:

  • Drops on hard floors (like mall tiles or parking lots in Dubai)

  • Pressure from backpacks or heavy objects

  • Cheap third-party screen protectors interfering with sensitivity

If the iPad display still looks perfect and it’s just the touch that’s not working — the digitizer is usually to blame.

🧠 Signs It’s the iPad’s Logic Board

Sometimes, the problem goes deeper.

If your iPad touch isn’t responding even after a screen change, it’s likely a board issue. Here’s how to tell:

  • Entire screen is unresponsive, even after reset

  • Display works fine but no touch across the entire surface

  • iPad charges, sounds work, but can’t unlock or swipe

  • No cracks or visible damage on the screen

  • Touch stopped working after water exposure or overheating

⚠️ This usually means:

  • Touch IC chip (on the motherboard) has failed

  • The connector between the board and screen is damaged

  • There’s been water damage or electrical surge

In these cases, you’ll need professional board repair in Dubai — not just a screen replacement.

🛠️ How Milaaj Diagnoses & Fixes Unresponsive iPads in Dubai

At Milaaj, we’ve helped hundreds of customers fix their iPads — from minor cracks to full motherboard repairs. Here’s how we handle touchscreen issues:

🔹 1. Free Pickup Across Dubai

We pick up your iPad from your home or office — whether you’re in Al Barsha, Business Bay, or Deira.

🔹 2. Advanced Diagnosis

Our technicians carefully test whether the issue is with the glass, connectors, or logic board — using industry-grade tools.

🔹 3. Original-Quality Screen Replacement

If it’s the digitizer, we replace it with a high-quality, brand-matched glass panel for smooth and accurate touch.

🔹 4. Logic Board Micro-Soldering (if needed)

If the issue is internal, our repair experts perform chip-level repairs on the board — saving your iPad from a costly full replacement.

🔹 5. Post-Repair Testing + Warranty

Every iPad is thoroughly tested for responsiveness, charging, and display clarity. Plus, all repairs include warranty coverage.

➡️ Explore our iPad repair options in Dubai

💡 Quick iPad Fixes You Can Try First

Before visiting a repair center, try these basic checks:

  • Restart your iPad

  • Remove any screen protector

  • Try charging it fully and test again

  • Connect a mouse via USB-C or Lightning adapter to navigate temporarily

  • Update iPadOS if possible

If none of these work and the iPad touchscreen is still not responding, it’s time for professional repair.

📱 Common iPad Models We Repair in Dubai

  • iPad 6th, 7th, 8th, and 9th Gen

  • iPad Pro 11” and 12.9” (including M1 and M2)

  • iPad Air (3rd, 4th, 5th Gen)

  • iPad Mini series

  • iPad 10th Gen

  • Older iPads with home button

Whether it's an education-use iPad or a high-end Pro device, we’ve got the tools and original-quality parts to fix it.

🧯 Prevention Tips for Future iPad Touch Issues

  • Always use a good-quality screen protector

  • Keep iPads in shock-proof cases, especially for kids

  • Avoid using iPads in extreme Dubai heat (leave it indoors, not in car dashboards!)

  • Avoid fast-charging with unofficial cables

  • Keep your iPad software updated

Looking for more protection options? We also offer iPad screen protection and maintenance services.

❓FAQs – iPad Touchscreen Not Responding in Dubai

Q1. Can I fix an unresponsive iPad screen myself?

If it's just a software issue, a restart might help. But for hardware issues (glass or logic board), we recommend professional help to avoid permanent damage.

Q2. How much does iPad screen replacement cost in Dubai?

Prices vary based on model — anywhere from AED 250 to AED 950. Check with Milaaj for a free quote.

Q3. Do you offer pickup and drop-off?

Yes! Milaaj offers free pickup and delivery across Dubai.

Q4. What if the screen was replaced but still doesn’t respond?

That usually indicates a logic board issue. We can run diagnostics and fix the chip or connector causing the problem.

✅ Final Thoughts: Know What You’re Fixing

An iPad touchscreen not responding can feel like the end — but it’s usually fixable. Knowing whether the issue is in the glass or logic board helps you make the right decision and avoid unnecessary expenses.

With Milaaj Mobiles and Laptop Repair Al Barsha, you don’t have to guess. We’ll test it for free, repair it fast, and get your iPad working like new again — all with home pickup and warranty service.

📍 Explore:

📍 Visit Any Milaaj Branch in Dubai

🔹 Bur Dubai
Milaaj Mobile and Laptop Repair Bur Dubai
📞 055 258 8477
🔗 https://g.co/kgs/vrJKgVM

🔹 Al Barsha
Milaaj Mobiles and Laptop Repair Al Barsha
📞 052 596 2846
🔗 https://g.co/kgs/2N5t8gD

🔹 Reef Mall (Salah Al Din)
Milaaj Service Center Reef Mall
📞 052 3405 814
📍 Reef Mall – 1st Floor, Shop 16, Deira
🔗 https://g.co/kgs/1w7x2uT

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Location: Dubai - United Arab Emirates

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